Shipping Policy

At Bella Adventurer, we are committed to ensuring a smooth and efficient shopping experience for all our customers. Below is our shipping policy outlining how we handle shipping, delivery timelines, and associated costs.

1. Shipping Destinations

We ship to most countries worldwide. Whether you’re near or far, Bella Adventurer ensures that your order reaches you wherever you are.

2. Shipping Methods

We use reliable delivery partners to ensure your orders are shipped promptly and securely. The available shipping methods depend on your location and the items you order. The shipping cost and delivery time will be calculated at checkout.

3. Shipping Costs

  • Shipping is free on all orders worldwide.
  • You will only pay for your order’s items (cash on delivery upon receipt), and no additional shipping fees will apply.

4. Delivery Times

  • Standard delivery typically takes between 7-15 business days depending on your location.
  • Delivery times may vary based on your country and location. For more remote areas, delivery could take slightly longer.

Please note: We are not responsible for any delays caused by customs or unforeseen delivery issues.

5. Order Processing

  • Processing Time: All orders are processed within 1-2 business days after the order is placed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. This allows you to track the status of your delivery.

7. Cash on Delivery

  • Payment Method: Since we only offer cash-on-delivery as a payment option, you will pay for your order in cash at the time of delivery.
  • Important Note: Ensure that you have the exact amount ready for the delivery driver, as they may not carry change.

8. Address Accuracy

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delivery delays or failed deliveries due to incorrect or incomplete addresses provided.

9. Delivery Issues

If there are any issues with your delivery (delays, damaged goods), please contact our customer support team immediately. We will work with the courier service to resolve the issue as quickly as possible.

10. Customs and Import Taxes

For international shipments, please be aware that you may be subject to customs duties and taxes. These charges are typically collected when the goods reach the destination country. Bella Adventurer is not responsible for any additional fees that may apply.

11. Contact Us

If you have any questions about shipping, or if you need assistance with tracking your order, feel free to reach out to us at [email protected].

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